Terms of Service

Effective Date: March 21, 2026

Welcome to LUMZA. By accessing or using our website, lumza.net, and any related services, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you are using this website with the permission and supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Use of Our Products

All products sold by LUMZA are intended for personal oral care and cosmetic use only. Our products, including teeth whitening strips, whitening pens, remineralizing powders, oral care foams, and related products, are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Customers should always use products exactly as directed on the packaging and discontinue use if irritation or discomfort occurs. If you have dental work, sensitive teeth, gum concerns, or any oral health condition, we recommend consulting your dentist before use.

3. Orders and Payments

All prices displayed on our website are listed in the applicable currency and are subject to change without notice.

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders that appear to be placed by dealers, resellers, or distributors.

By placing an order, you agree to provide current, complete, and accurate billing, shipping, and account information.

4. Product Information and Availability

We make every effort to display our products, descriptions, pricing, and availability as accurately as possible. However, we do not guarantee that all product descriptions, images, pricing, promotions, or other content on the site are always accurate, complete, current, or error-free.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

5. Shipping and Delivery

Shipping times, processing times, and delivery estimates are outlined in our Shipping Policy. All delivery dates are estimates only and are not guaranteed.

LUMZA is not responsible for delays caused by shipping carriers, customs, weather conditions, or other events outside our control.

6. Returns and Refunds

Our Return and Refund Policy explains the conditions under which returns, exchanges, and refunds may be accepted. By purchasing from our store, you agree to the terms of that policy.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, icons, product names, images, videos, product designs, page layouts, and branding materials, is the property of LUMZA or its content suppliers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, republish, upload, display, or use any part of this website without our prior written permission.

8. Prohibited Uses

You may not use our website or products:

• for any unlawful purpose;
• to violate any local, national, or international law or regulation;
• to infringe upon our intellectual property rights or the rights of others;
• to submit false or misleading information;
• to interfere with or circumvent the security features of the website;
• to misuse our products in any way that is inconsistent with their intended consumer use.

9. Limitation of Liability

To the fullest extent permitted by law, LUMZA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, products, or services.

All products are used at your own discretion and risk. It is your responsibility to follow all instructions, warnings, and usage guidelines provided with the product.

10. Indemnification

You agree to indemnify, defend, and hold harmless LUMZA, its owners, officers, employees, affiliates, agents, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses arising out of your breach of these Terms of Service or your misuse of our website or products.

11. Third-Party Services and Links

Certain content, tools, payment gateways, apps, or links on our website may be provided by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party services and we do not warrant and will not have any liability for any third-party materials, websites, or services.

12. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to this page. Any changes become effective immediately upon posting.

It is your responsibility to review this page periodically for updates.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to our business operations, without regard to conflict of law principles.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

LUMZA
📧 ca.llcbusinessfl@gmail.com